Troubleshooting
niostem Accessories
📲 niostem App
- I am having conductivity issues or less contact of the electrodes to my scalp. How can I troubleshoot this?
- Do I need to have the niostem App visible on the phone screen while doing sessions?
- I am having issues connecting the niostem headset with my phone
- How can I see that the niostem headset is well connected to my scalp during a session?
- Can I change the language on the application?
- My niostem App is not working. What can I do?
niostem headset
- One or more of the electrodes have cracks or have peeled off the silver coating on the tips
- How to fix the headset's flaps if they pop up from their original position?
- I lost an electrode
- My device does not charge
- My device does not work
- The connection between the electrodes and my scalp is below 80% and thus, the session can't be started i.e. the play bottom is disabled (grey)